Privacy Policy

1. INTRODUCTION

Welcome to Wcwraps Ltd's privacy policy. We respect your privacy and are committed to protecting your personal data. This policy explains how we handle your personal data when you visit our website and outlines your privacy rights and how the law protects you.

Wcwraps Ltd is the controller and responsible for your personal data (referred to as "we", "us", or "our" in this policy).

We have appointed a data privacy manager responsible for addressing questions related to this policy. Please use the contact details below to reach us:

  • Full Name of Manager: Daniel Bracher

  • Email Address: info@wcwraps.co.uk

  • Postal Address: Wcwraps Ltd, Unit 2 Riverside Works, Gas House Hill, Sherborne, Dorset, DT9 3NH

  • Telephone Number: 07861 440848

You have the right to file a complaint with the Information Commissioner's Office (ICO), the UK’s supervisory authority for data protection issues (www.ico.org.uk). However, we encourage you to contact us first to resolve your concerns.

This privacy policy is structured to make it easy to navigate. Please also refer to the Glossary to understand key terms used.

2. IMPORTANT INFORMATION

This policy details how Wcwraps Ltd collects and processes your personal data based on your interactions with us.

Our website is not intended for children, and we do not knowingly collect data from anyone under the age of 18.

Please read this policy in conjunction with any other privacy policies or notices provided to you.

We keep our privacy policy under regular review. The latest version was updated in January 2025.

Ensure the personal data we hold about you is accurate. Please inform us of any updates during your relationship with us.

Our website may include links to third-party sites. We do not control these third-party websites and are not responsible for their privacy policies.

3. THE DATA WE COLLECT ABOUT YOU

Personal data refers to any information that can identify an individual. It does not include anonymized data.

Types of personal data we may collect include:

  • Identity Data: Name, title, and date of birth.

  • Contact Data: Billing address, delivery address, email address, and phone numbers.

  • Transaction Data: Details about payments and services you’ve purchased.

  • Technical Data: IP address, browser type, time zone, and technology on the devices you use.

  • Usage Data: Information about how you use our website and services.

  • Marketing Data: Preferences for receiving marketing and communications from us.

We also collect Aggregated Data, which is not considered personal data as it does not reveal your identity.

We do not collect Special Categories of Personal Data, such as race, religious beliefs, or health information.

Failure to provide required personal data may prevent us from fulfilling a contract with you. We will notify you if this is the case.

4. HOW YOUR PERSONAL DATA IS COLLECTED

Methods we use to collect data include:

  • Direct interactions: Completing forms, corresponding via phone, email, or otherwise.

  • Automated technologies: Collecting Technical Data as you browse our website using cookies and server logs.

  • Third parties or public sources: Receiving data from analytics providers, payment services, and publicly available sources.

5. HOW WE USE YOUR PERSONAL DATA

We use your personal data in accordance with the law. Most commonly, we use it:

  • To perform a contract.

  • For legitimate business interests.

  • To comply with legal obligations.

We may also use your data with your consent for specific purposes, such as marketing.

Examples of how we use your personal data include:

Registering you as a customer.

  • Processing orders and payments.

  • Managing our relationship with you.

  • Sending relevant marketing communications.

  • Improving our website and services through analytics.

If we need to use your data for an unrelated purpose, we will notify you and explain the legal basis.

6. MARKETING

You will receive marketing communications from us if you have opted in. You can opt out at any time by contacting us or using the unsubscribe link in emails.

7. COOKIES

Our website uses cookies to enhance user experience and improve our site. Types of cookies include:

  • Analytical Cookies: Track website usage.

  • Functionality Cookies: Personalize content.

  • Targeted Cookies: Display relevant ads.

You can block cookies via browser settings, but this may limit website functionality.

8. DISCLOSURES OF YOUR PERSONAL DATA

We may share your data with:

  • Service providers for IT and administrative services.

  • Professional advisers (e.g., lawyers, accountants).

  • Regulators or authorities where required by law.

Third parties must treat your data securely and in compliance with the law.

9. INTERNATIONAL TRANSFERS

Your data may be transferred outside the EEA. We ensure adequate protection through appropriate safeguards, such as standard contractual clauses.

10. DATA SECURITY

We implement security measures to prevent unauthorized access, loss, or disclosure of your data.

We have protocols to address any data breaches and will notify you if required by law.

11. DATA RETENTION

We retain personal data only as long as necessary to fulfill the purposes we collected it for, including legal or tax requirements.

By law, we keep basic customer information for six years after the end of our relationship.

12. YOUR LEGAL RIGHTS

You have rights under data protection laws, including:

  • Access to your data.

  • Correction of inaccuracies.

  • Erasure of your data.

  • Restriction or objection to processing.

  • Transfer of your data.

  • Withdrawal of consent.

Requests can be submitted without a fee unless excessive or repetitive. We may request identification to confirm your identity.

We aim to respond to requests within one month.

13. GLOSSARY

Legitimate Interest: Our business’s interest in managing operations and providing quality services.

Performance of Contract: Processing necessary to fulfill our contractual obligations.

Third Parties: Service providers, advisers, and authorities who process your data as needed.

For further information, please contact us at info@wcwraps.co.uk